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Shipping

Shipping & Freight

We do our best to try to ship orders within 1-5 business days of when you place your order if your zone is ready for the plants ordered. All orders are shipped Monday through Friday for arrival by Saturday to ensure that products arrive healthy. Hardgood orders can ship Monday through Friday regardless of transit and zone. We ship to the 48 contiguous states via FedEx or USPS, as our standard shipping services. Plants and products are shipped from our location in northeast Ohio.

Example: California is a 4 day shipping transit from us, so a plant order to California has to ship on either Monday or Tuesday during the week. If a California order is placed later in the week it will have to wait to ship until the next week.

Example 2: Ohio is a 1 day shipping transit from us, so a plant order to Ohio could ship as late as a Thursday or Friday.

There are exceptions to these examples, however, we do our best to get your order to you as quickly and as healthy as possible.


Plant Guarantee

All plant orders will be held and sent out according to the USDA Last Frost Guidelines based on where you live. If you would like your plants sooner we can ship them, but we cannot guarantee plants that are shipped ahead of the Last Frost USDA guidelines. Please mark all orders in the customer comments as "Ship Now Per Customer." We seldom have problems with our plants, but occasionally orders can get damaged in transit or shipment delay due to circumstances that are out of our control. 

Zone shipping dates are approximate. We watch temperatures closely to ensure that the plants arrive at a time when they can safely be placed in your pond. If your order contains tropical plants it may be held for an additional 2-3 weeks depending on your zone and its temperatures.

Please note: These shipping times are estimates. We check the actual temperatures and weather forecasts for your zip code when determining if your area is warm enough to sustain the plants on your order.

Zones 9 and 10 can be shipped year round. During the winter, we do hold orders if they would freeze in transit.

Zone 8 ships around mid March

Zone 7 ships around the first of April

Zone 6 ships around mid April

Zone 5 ships around the first of May

Zones 3 and 4 will ship around mid May.

Enter your zip code in the form below and you can find out your climate zone.  If the time to ship your zone in the spring is already past your order will simply ship asap. 

*Orders requested to ship before zone-ready voids the plant guarantee.